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It can be accessed when using a CUMC email account with Outlook and Web Outlook.
If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.
In this article, I will guide to find out Outlook’s offline address book files’ location at ease.
To get the location of Exchange account’s offline address book files’ location, you can do as following: Step 1: Open a folder in Windows, then paste the following path into the address box of the folder, and press the Enter key.
You can disable the option “Download changes since last Send/Receive” to make sure you get a complete fresh copy of the OAB but this could take longer to download.In Outlook 2010 and previous, it is recommended to leave the option “Full Details” enabled.In Outlook 2013 and Outlook 2016, you’ll find that this option is no longer available as full details are also used to build the Contact Card.–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!